Burnout
Burnout
The term burnout first appeared in 1960 in a novel by Graham Greene, “A Burn-Out Case”: the author describes the life of an extremely successful architect who, without warning, quits his job and flees to a village in the Congo, where he eventually dies. This sudden departure is very typical of burnout, especially if the person has ignored all the warning signs for months or even longer. A sudden nervous breakdown, insurmountable fatigue or exhaustion can also be clear signs of burnout.
Burnout is linked to the world of work
It was not until 1975 that the American psychiatrist Herbert Freudenberger and, in 1976, the social psychologist Christina Maslach (University of California) published the first studies on the burnout syndrome. They described it as a response to chronic stressors in the workplace. Historically, burnout was first discovered and observed in people who worked with patients (nurses, doctors, etc.). In her book The Truth about Burnout (1997), Maslach emphasizes that burnout is not a problem of an incompetent person, but of the workplace. Recent developments in the global economy have led to a great deal of insecurity for employees, a decline in group solidarity in the work team, and extreme austerity measures. The latter demand more and more from the employee for the same salary. Creative initiative is no longer encouraged. The pressure of competition (globalization) leads to more and more short-term thinking. Pointless decisions are often made amateurishly from the top without consulting the employees. They feel excluded, powerless and no longer taken seriously.
Symptoms of burnout
Maslach identifies three main symptoms:
Overwhelming exhaustion
Feelings of cynicism and detachment
Feelings of ineffectiveness (due to lack of resources) and reduced performance.
Burnout in ICD-11(WHO 2019 version)
Burnout appears in category Z73 (problems related to difficulties in coping with life) under Z73.0 as burnout (a state of total exhaustion) without comment. According to this classification, burnout is a framework or additional diagnosis, not a fully recognized diagnosis. In Switzerland, patients diagnosed with burnout are not entitled to a disability pension.
Differential diagnosis
A correct diagnosis is very important, on the one hand for dealing with the health insurance companies and on the other hand for determining the optimal therapy. It is necessary to distinguish burnout syndrome from other pathologies with similar symptoms. The following pathologies are possible:
Depression: depressed patients regularly feel exhausted, slow, have no desire for anything, no appetite and poor sleep; they may withdraw and avoid contact. A painful sadness dominates, with possible suicidal thoughts. Burnout victims, on the other hand, tend to show a kind of indifference. They may also feel relatively relaxed outside the work environment if they don't think about work. Depression affects all areas of life.
PTSD Post-Traumatic Stress Disorder: Dissociative symptoms such as detachment (depersonalization, derealization) are common. Depression, aggressiveness, and cynicism are also common. But the cause is usually clear: the previous trauma.
Mobbing: This is also common in the workplace. As with PTSD, the cause is typically clear: interpersonal aggression designed to drive the opponent from the territory. The victim is supposed to quit. In stalking (rarely related to work), the victim (real or virtual) is stalked, hunted, and killed.
Chronic Fatigue Syndrome, CFS: is a multicausal umbrella term without proper scientific recognition. If fatigue is the main symptom, the patient must be medically evaluated. What are the blood counts, iron, magnesium and thyroid levels? Is there a chronic infection/inflammation or tumor? Candida infections, gluten allergies, fibromyalgia, and even cervical problems can cause such fatigue.
In her 2008 bestseller “Recovery from CFS: 50 Personal Stories,” British author Alexandra Barton describes fifty stories of patients who were cured of severe chronic fatigue through diet, prayer, thyroid extract, strict rest, etc. Fifteen percent were cured, and fifteen percent were cured within a few weeks by reverse therapy, a purely emotional therapy.
CFS has very similar characteristics to burnout: it can also come on very suddenly after a long development, the mood is not as bad as in depression, people feel like doing something, but they lack the strength. With burnout, it is usually the work situation that makes you sick. Cynicism and aggression are often present. Ultimately, the person is blocked by others (inefficiency) and not by their own body, as with CFS patients.
Conclusion: This brief description should not give the impression that all these conditions occur in isolation. In practice, you may find an overworked secretary with an iron deficiency, a chronically depressed victim of bullying, or a burned-out trauma victim. Treating these complex cases may require several specific interventions, e.g., antidepressants + trauma therapy + iron infusions, etc.
Therapy for Burnout
The word “therapy” itself could be considered tendentious, as if burnout were only an individual condition and not a problem in the work context. Unfortunately, as therapists, our hands are frequently tied because we lack the social and political authority (or interest?) to do the right thing. Some case managers can make a difference, while others seem passive or resigned. Because time is of the essence, a doctor's first action is often to write a sick note. This leave is usually full and lasts for months. According to recent statistics, stress at work is responsible for 50-60% of absenteeism; it costs US companies 300 billion per year, 20 billion in the EU, 2 billion in France (Patrick Légeron, in Burnout, 2011). Burnout causes long-term disability. Not all people recover. This phenomenon, which seems to be growing at an epidemic rate, must therefore be taken very seriously. Why do newspapers still write: Burnout, a fashionable disease? Would you have said in the Middle Ages: the plague, oh, a fashionable disease?
The first step is to take the patient seriously. You can't treat such a case in 10 minutes by prescribing an antidepressant or a sleeping pill.
If necessary, medical clarifications must be carried out.
The ability to work should be assessed immediately. In mild cases, one day off per week is sometimes sufficient (the patient has time for his therapy). In severe cases, it is unavoidable to write off the patient as 100% sick. In many cases, it can be beneficial for the patient and employer (or case manager) to work together to find a solution. Reintegration (if desired) needs to be planned.
Supportive medication is often necessary; the most common medications are antidepressants (including St. John's wort) and sleeping pills (for insomnia).
Talking: Without talking, the inability to work can drag on forever. A conversation therapy should first clarify whether the patient has experienced a “minimal trauma” (so-called “small t”): humiliation by colleagues, clients or superiors, devaluation, etc. Targeted trauma therapy (e.g., EMDR, EFT) can heal these wounds. It is also very important to discuss your behavior at work. A strategy to better protect oneself (cognitive and behavioral therapy), to be more respected, etc. can work wonders. In any case, working on resources (what do you like to do in life, where are you good?) is part of it. Repetitive psychological patterns (submission, victimization, strong need for recognition, ...) should be addressed. It is highly recommended that the therapist maintain an active attitude in order to avoid chronicity of the pathology (as with any disability). On the other hand, it seems absolutely counterproductive to put pressure on the patient to return to work as soon as possible.
In many cases, a change of job is ultimately recommended. It is not uncommon for the patient to choose a completely new direction. It is the therapist's role to support this, but also to ensure that the new career direction remains realistic. There are too many people today who want to realize their “artistic or social potential”. The landing can be hard. Perhaps it is enough for these people to learn how to protect, care for and organize their free time.
Related Literature
The Truth About Burnout: Stress at Work and What to Do About It: by Christina Maslach, Michael P. Leiter and B. Lidauer (Paperback — May 17, 2001)
Related Links
http://de.wikipedia.org/wiki/Burnout-Syndrom
http://www.netdoktor.at/health_center/burnout/verlauf.shtml
http://www.das-burnout-syndrom.de Among other things, it contains interesting stories: patient cases and burnout in literature (Goethe, Hermann Hess, Thomas Mann).
Google “Copenhagen Burnout Inventory. cbi” as PDF, free test.